It’s only February, but I know I’m not alone in wondering how much the world will change by the end of this year. While we have to focus on the incredible US political situation that will drive major shifts, I’m also looking at something else with the power to transform workplaces and society globally that we’ve focussed on less so far –and wondering where isthe LGBTQ+ scrutiny on the evolution of AI and its potential impact on this community, particularly given the extraordinary investment in AI happening now?
Bias has long been one of the most significant risks with AI, and addressing bias remains central to LGBTQ+ progress and broader inclusive outcomes. AI systems learn from data—or the lack of it. We know there are challenges with LGBTQ+ data almost everywhere. If data is biased, those biases will likely be perpetuated and amplified. But knowing that and acting on it have always been two different things. The activity around identifying bias-related risks and opportunities in AI for different aspects of diversity like LGBTQ+ and addressing them is not yet widespread.
The time for LGBTQ+ community members and allies alike to engage with AI is now. The technology is here and evolving daily. AI applications are available in everything from corporate HR systems to government decision-making platforms impacting who gets ahead. Soon, AI agents will be more commonplace making decisions and solving problems on our behalf too. For the LGBTQ+ community, challenges like data privacy, systemic bias, and the risk of accidental “outing” pose real dangers if people aren’t paying attention. We’ve struggled to address LGBTQ+ bias with human-led systems—what happens when those biases become hard-wired in algorithms we don’t see or fully understand?
When Todd Sears first shared his vision with me for bringing organisations together to tackle critical issues—back when Out Leadership was still called Out on the Street—I was immediately hooked. Later when I moved into a global DEI role, I was always clear on the mutual benefits of a strong partnership with Out Leadership to bring diversity of thought and insights from the global membership into the solutions we were putting into place to help us optimise our outcomes. That was especially true during times of significant change. This is on of those times.
To ensure Responsible AI practices happen and meet the needs of the LGBTQ+ community, even those of us from non-tech backgrounds need to learn about this complex topic very quickly given that the impacts may be both internal and external. We have to pay attention to where others may not be looking yet, ask lots of questions, and collaborate across organisations as if the future depends on it.
My thoughts on the AI x LGBTQ+ conversations to start having re: our workplaces are here, but I’m learning as we go too. Out Leadership and I want to hear from you. What work are you starting in this space? Where should we take the conversation next? Drop us a line at info@outleadership.com and let’s get proactive.
You can also read more on my thoughts about what businesses can do next when it comes to AI and the LGBTQ+ community here.
Birgit Neu
Senior DEI Advisor, Nexus LGBTQ
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Birgit Neu is a London-based Senior DEI Advisor, lecturer, network leader, author and speaker. |
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